Stakeholder Analysis Report #

Stakeholders: #

Excursion Agencies/Managers and Guides

Communication strategy: #

• Regular Updates: Provide regular updates on new features, enhancements, and best practices to ensure that managers are utilizing the platform to its full potential.
• Training Sessions: Offer training sessions to educate managers on how to effectively use TourManager for excursion distribution and guide assignment.
• Feedback Mechanism: Solicit feedback from managers to understand their pain points and suggestions for improvement, and communicate how their input is being considered in platform updates.
• Support Resources: Provide access to online resources, tutorials, and customer support channels to address any questions or issues that managers may encounter.